Privacy Policy

1. Introduction

Your Privacy Matters to Us

At Leather Jackets Pro, we believe that earning your trust is just as important as crafting the finest leather jackets. This Privacy Policy explains, in plain language, how we collect, use, store, and protect the personal information you share with us when you visit our website or place an order.

We serve customers across the United States, the United Kingdom, Canada, Australia, and Europe, and we take our responsibility to handle your data carefully and transparently very seriously, wherever you happen to be in the world.

By using our website, you agree to the practices described here. If anything is unclear or you have concerns, we’re always happy to hear from you, see the Contact section at the end of this page.

Short version: We collect only what we need to give you a great shopping experience. We do not sell your personal information, ever. Full stop.

2. Information We Collect

What We Ask You to Share

We gather two broad categories of information: things you provide us directly, and things our systems pick up automatically as you browse.

Personal Information You Provide

When you create an account, place an order, or get in touch with us, we may collect:

• Identity details: your full name and, where relevant, your date of birth for age verification purposes.
• Contact details: email address, phone number, and billing or shipping address.
• Payment details: credit or debit card information, or payment data processed through our secure third-party payment gateways. We do not store full card numbers on our servers.
• Account credentials: username and password if you register for an account.
• Order history: the products you’ve purchased, sizes, preferences, and any special instructions you leave us.
• Communications: messages, reviews, or feedback you send us directly.

Non Personal Information Collected Automatically

When you visit our website, certain technical data is collected automatically by our servers and analytics tools:

None of this automatically collected data identifies you as an individual on its own.

3. How We Use Your Information

Putting Your Data to Work For You

Every piece of information we collect serves a clear, legitimate purpose. Here is exactly how we use it:

• Processing your orders: confirming purchases, arranging payment, coordinating shipping, and sending you updates on your delivery.
• Running your account: keeping your saved addresses, order history, and preferences so you don’t have to re-enter them every time.
• Customer support: diagnosing issues, processing returns or exchanges, and responding to any query you raise with our team.
• Fraud prevention & security: verifying transactions and flagging suspicious activity to protect both you and us.
• Marketing communications: if you opt in (or have made a purchase with us), we may send you emails about new collections, exclusive offers, or style guides. You can unsubscribe from any email with a single click. We respect that choice immediately.
• Site improvement & analytics: understanding which pages are popular, where visitors get confused, and how to make the shopping experience smoother for everyone.
• Legal compliance: meeting our obligations under applicable laws and regulations in the countries we operate.

We will never use your information in ways that weren’t described at the time it was collected without asking for your permission first.

4. Cookies & Tracking Technologies

Small Files, Big Convenience

Cookies are tiny text files placed on your device when you visit a website. They’re not harmful — think of them as a notepad that helps a website remember things, like what’s in your shopping cart or that you prefer to browse in British English.

We use three types of cookies:

• Strictly necessary cookies: these keep the site functional. Without them, your cart would empty every time you clicked to a new page. These cannot be disabled.
• Preference cookies: they remember your language, currency, and display choices so the site feels familiar when you return.
• Analytics & performance cookies: provided by services like Google Analytics, these help us understand how visitors interact with the site in aggregate, so we can improve the experience. The data is anonymous and statistical.
• Marketing cookies: only set with your consent, these allow us to show relevant ads on other platforms (such as social media) based on your browsing behaviour on our site.

Your Control

You are always in control. When you first visit our site, a cookie consent banner gives you the option to accept, reject, or customise which categories of cookies you allow. You can revisit and change those choices at any time via the cookie settings link in our website footer.

Most browsers also let you block or delete cookies directly in their settings. Keep in mind that disabling certain cookies may affect how some parts of the site work.

5. Sharing Your Information

Who Else Sees Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. That kind of arrangement is simply not something we do — it goes against everything we stand for as a brand built on trust.

That said, running an online store requires working with a select group of trusted service providers. We share data with them only to the extent necessary for them to do their job:

• Payment processors, such as Stripe or PayPal, handle your card or wallet transactions securely. They are PCI-DSS certified and operate under their own strict privacy frameworks.
• Shipping & fulfilment partners: courier services like DHL, UPS, FedEx, Royal Mail, and local carriers who need your name, address, and contact number to deliver your order.
• Email & marketing platforms: such as Klaviyo or Mailchimp, which help us send order confirmations and, where you’ve opted in, promotional emails. They process data only on our behalf and under our instructions.
• Analytics providers: Google Analytics and similar tools that process anonymised behavioural data to help us improve our site.
• Legal or regulatory authorities: if we are required by law, court order, or government regulation to disclose information, we will do so — and we’ll inform you where legally permitted.

Every third party we work with is contractually required to handle your data securely and solely for the purpose we’ve engaged them for. They cannot use your data for their own purposes.

6. Data Security

Keeping Your Information Safe

Protecting your personal data is something we invest in seriously, not just because the law requires it, but because it’s the right thing to do. Here are some of the measures we have in place:

• SSL/TLS encryption: all data transmitted between your browser and our website is encrypted using industry-standard Transport Layer Security (TLS). Look for the padlock icon in your browser’s address bar.
• Secure servers: our website and databases are hosted on servers that meet rigorous security standards, including regular vulnerability assessments and access controls.
• No stored card data: we never store your full payment card details on our own systems. All card processing is handled by our certified payment partners.
• Access controls: only authorised staff members who need your data to do their jobs can access it, and they are bound by confidentiality obligations.
• Regular security reviews: we periodically review our data handling and security practices to stay ahead of evolving threats.

No system connected to the internet can be guaranteed 100% secure. If you ever suspect your account has been compromised, please contact us immediately so we can take action.

7. Your Rights

You’re in the Driver’s Seat

Depending on where you live, you have certain rights regarding the personal data we hold about you. We respect and honour all of them. Here’s a straightforward summary:

To exercise any of these rights, email us at [email protected]. We will respond within 30 days (or sooner where required by law). We may need to verify your identity before processing a request. This is purely to keep your data safe from unauthorised requests.

If you are located in the European Union or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

8. Third Party Links

Links Beyond Our Website

From time to time, our website may include links to external websites — perhaps a fashion publication that featured one of our jackets, a social media platform, or a trusted delivery partner’s tracking portal. These websites are operated independently and are not covered by this Privacy Policy.

We have no control over how those third-party sites collect, store, or use your information. We encourage you to review the privacy policy of any external website before providing it with any personal data. The presence of a link on our site does not imply endorsement of that site’s privacy practices.

9. Children’s Privacy

Not for Minors

Leather Jackets Pro is a retail platform intended for adults. Our website and services are not directed at, and are not intended for use by, anyone under the age of 16 (or 13, where applicable under local law such as COPPA in the United States).

We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without appropriate parental consent, we will delete it promptly. If you are a parent or guardian and believe your child has submitted information to us, please contact us at [email protected], and we will address it without delay.

10. Changes to This Policy

Keeping You in the Loop

The world of data protection evolves, and so does our business. We may update this Privacy Policy from time to time to reflect changes in the way we operate, new legal requirements, or feedback from our customers.

Whenever we make a meaningful change, we’ll notify you by updating the “Last Updated” date at the top of this page. For significant changes that affect how we use your personal data, we may also send you a direct email notification or display a prominent banner on the website.

We encourage you to revisit this page occasionally to stay informed. Continued use of our website after an update is published constitutes acceptance of the revised policy.